Privacy Policy
Effective Date: December 20, 2025
Your privacy matters to us. This Privacy Policy explains how ImagiBooks ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our AI-powered story creation platform.
1. Information We Collect
We collect information in several ways when you use our Service:
1.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, and authentication credentials (managed through our authentication provider, Clerk)
- Profile Information: Optional profile details such as display name, avatar, or preferences
- Story Content: Text prompts, character descriptions, story preferences, and other creative inputs you provide
- Communications: Messages you send to us for support, feedback, or other inquiries
- Payment Information: If you subscribe to paid features, payment details are processed by our payment provider (we do not store full payment card numbers)
1.2 Information Generated Through Use
- AI-Generated Content: Stories, illustrations, and audio narrations created through your use of the Service
- Usage Data: Information about how you interact with the Service, including features used, stories created, and time spent
- Device Information: Browser type, operating system, device identifiers, and screen resolution
- Log Data: IP addresses, access times, pages viewed, and referring URLs
1.3 Information from Third Parties
- Authentication Providers: If you sign in using a third-party service (Google, Apple, etc.), we receive basic profile information they provide
- Analytics Services: We use Vercel Analytics to understand how users interact with our Service
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing and Improving the Service
- Generate AI-powered stories, illustrations, and narrations based on your inputs
- Store and manage your created content and characters
- Enable sharing features and collaboration
- Personalize your experience and recommendations
- Analyze usage patterns to improve our Service
- Develop new features and functionality
2.2 Communication
- Send service-related announcements and updates
- Respond to your inquiries and support requests
- Send promotional communications (with your consent)
- Notify you of changes to our Terms or Privacy Policy
2.3 Safety and Compliance
- Detect, prevent, and address technical issues
- Monitor for and prevent fraud, abuse, and violations of our Terms
- Comply with legal obligations and respond to lawful requests
- Enforce our Terms of Service and other policies
2.4 AI Model Improvement
We may use anonymized and aggregated data from user interactions to improve our AI models and the quality of generated content. This data is stripped of personally identifiable information before use.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf:
- Clerk: Authentication and user management
- Google (Gemini AI): AI content generation (stories, images, narration)
- Vercel: Hosting, analytics, and performance monitoring
- Payment Processors: Secure payment processing for subscriptions
3.2 With Your Consent
- When you choose to share stories publicly or with specific individuals
- When you authorize third-party integrations
- With your explicit consent for other purposes
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government requests in accordance with applicable law
- Protection of our rights, property, or safety
- Prevention of fraud, abuse, or illegal activities
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
4. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Policy:
- Account Information: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations
- Story Content: Retained until you delete it or your account is terminated
- Usage Data: Typically retained for 24 months for analytics purposes
- Log Data: Typically retained for 90 days for security and debugging
- Payment Records: Retained as required by tax and accounting regulations
When data is no longer needed, we securely delete or anonymize it. Some information may be retained in anonymized form for analytical purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption: Data is encrypted in transit using TLS/SSL and at rest where applicable
- Access Controls: Strict access controls limit who can access personal information
- Authentication: Secure authentication through Clerk with support for multi-factor authentication
- Monitoring: Regular security monitoring and vulnerability assessments
- Incident Response: Procedures for detecting and responding to security incidents
Important: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Children's Privacy
ImagiBooks is designed for family use but is not directed at children under 13.
6.1 COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 years of age.
6.2 Age Restrictions
- Users must be at least 13 years old to create an account
- Users between 13-18 must have parental consent
- Parents may create content on behalf of their children without creating accounts for them
6.3 Parental Rights
If you are a parent or guardian and believe your child under 13 has provided personal information:
- Contact us immediately at privacy@imagibooks.com
- We will promptly delete such information from our records
- You may review, correct, or request deletion of your child's information
6.4 Content for Children
While our platform can create stories for children, it is intended to be used by adults (parents, guardians, educators) creating content for children. We recommend adults review all AI-generated content before sharing with children.
8. Third-Party Services
Our Service integrates with and relies on various third-party services. Each has its own privacy practices:
We encourage you to review the privacy policies of these third-party services. We are not responsible for their privacy practices.
9. Your Rights and Choices
You have the following rights regarding your personal information:
9.1 Access and Portability
- Request a copy of your personal information
- Export your stories and content in a portable format
- Receive information about how your data is processed
9.2 Correction and Deletion
- Update or correct inaccurate personal information
- Delete your account and associated data
- Request deletion of specific content you've created
9.3 Communication Preferences
- Opt out of promotional emails by clicking "unsubscribe"
- Manage notification preferences in your account settings
- Note: You cannot opt out of essential service communications
9.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@imagibooks.com. We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.
10. International Data Transfers
ImagiBooks is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
These countries may have different data protection laws than your country of residence. By using the Service, you consent to the transfer of your information to these countries.
We take steps to ensure that your information receives adequate protection in accordance with this Privacy Policy, including:
- Using service providers that maintain appropriate security measures
- Implementing contractual protections for data transfers
- Complying with applicable data transfer requirements
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
11.1 Right to Know
You have the right to request information about:
- Categories of personal information we collect
- Sources from which we collect information
- Business purposes for collecting or selling information
- Categories of third parties with whom we share information
- Specific pieces of personal information we have collected about you
11.2 Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
11.3 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. We will not deny you services, charge different prices, or provide different quality of service.
11.4 No Sale of Personal Information
We do not sell personal information as defined under the CCPA. We do not have actual knowledge that we sell personal information of minors under 16 years of age.
11.5 Authorized Agents
You may designate an authorized agent to make requests on your behalf. We may require verification that you authorized the agent to act on your behalf.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
12.1 Legal Basis for Processing
We process your personal data based on the following legal bases:
- Contract Performance: Processing necessary to provide the Service
- Legitimate Interests: Processing for our legitimate business interests (analytics, security, fraud prevention)
- Consent: Where you have given explicit consent (marketing communications)
- Legal Obligation: Processing required by applicable law
12.2 Your GDPR Rights
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request restriction of processing
- Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
12.3 Supervisory Authority
If you are in the EEA, you have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing of your personal data violates applicable law.
12.4 Data Protection Officer
For GDPR-related inquiries, please contact us at privacy@imagibooks.com.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes:
- We will update the "Effective Date" at the top of this Policy
- For material changes, we will provide prominent notice (email or in-app notification)
- We will give you the opportunity to review changes before they take effect
Your continued use of the Service after changes become effective constitutes acceptance of the updated Policy. If you do not agree with changes, you should stop using the Service.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Track Our Health, Inc.
Privacy Inquiries: privacy@imagibooks.com
General Support: support@imagibooks.com
We aim to respond to all privacy-related inquiries within 30 days.
Data Processing Summary
For transparency, here is a summary of our key data processing activities:
| Data Category | Purpose | Retention |
|---|---|---|
| Account Info | Authentication, account management | Until account deletion + 30 days |
| Story Content | Provide story creation service | Until deleted by user |
| Usage Data | Analytics, service improvement | 24 months |
| Log Data | Security, debugging | 90 days |
| Payment Info | Process subscriptions | As required by law |